Effective 14 December, 2006

Your personal information

We will only gather personal information that is necessary for the operation of the organization in order to deliver the best possible product and service to you. The types of personal information that we collect from you will depend on the circumstances of collection, and on the type of service you request from us. These purposes include registering to receive e-mail newsletters, requesting further information about our trips, making a booking or simply asking a question about the Belarustouring services. When you request us to make your travel arrangements, we may collect details such as your name, address, flight and other travel details, credit/debit card number and expiry date, billing address, telephone numbers, dietary requirements (if any) and medical conditions relevant to your travel arrangements. As we are required by law to obtain your consent to the collection of ’sensitive information’ we will assume that you have consented to the collection of all information that is provided to us for use in accordance with this Policy, unless you tell us otherwise. There may be occasions when we collect information about you from a third party, for example from people booking travel on your behalf. Alternatively we may pass relevant information on to the travel agent who is handling your booking.

Accuracy of information

When collecting, using and disclosing personal information we will take all reasonable measures to ensure the information is accurate, complete and up-to-date.

We will correct any personal information as soon as it becomes available. If at any time should the individual to whom the information relates establishes that it is not accurate, complete or up-to-date we will endeavor to correct this as soon as possible. Anonymity.

You have the option of dealing anonymously with any member of the Belarustouring. Please note there will be circumstances where anonymity will not be possible to complete your transaction with us. However, please be assured the information you supply will be treated securely and carefully.

Security of information

We will take all reasonable steps to protect your personal information supplied. This includes appropriate measures against unauthorized access, modifications, misusage and disclosure.

We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer required. This destruction of personal information will be by secure means, for example shredding, pulping or disintegration.

Personally identifiable information is stored on servers that are not publicly accessible. Further, personally identifiable information is only accessed by The Belarustouring employees on a ‘need to know’ basis. Credit Card details are NOT stored on our database when you book, or buy products on our site.

Access and Correction

All personal information about an individual held by the Belarustouring will be made available to the individual upon request. If upon this disclosure it is established that the information is not accurate, complete and up-to-date the Belarustouring will take reasonable steps to correct the information. This disclosure of information will be supplied within a reasonable time frame. Identifiers.

We will only use unique identifiers generated at random upon data entry. We will in no circumstance use identifiers generated by the Commonwealth Government, Commonwealth Government agencies or contracted service providers, for example your tax file number or Medicare number as our identifiers.

International disclosure of information

Transfer of personal information overseas will only occur within the Belarustouring of Companies. You can be assured all our organizations in international territories are subject to similar information privacy schemes and information will be treated in the same manner you would expect in Australia. We may disclose personal information if required by law in order to comply with legal process.

Disclosure to third parties

We will most importantly not sell, rent or trade your personal information to any other third party. The only organizations to have access to your personal information are members of the Belarustouring, as listed above.

We will contract out services at times that involve disclosing personal information, however, we will to the best of our knowledge ensure the companies we use are reputable and are bound by similar confidentiality standards.

Anonymous information collected on this site

Anonymous click stream information is collected from every visitor to this site. We use this information to ensure our site remains relevant and appropriate for the majority of users. We do not make any association between this information and a visitor’s personal details.

Direct Marketing

We conduct all direct marketing efforts to provide the best service and product to you. We may at times send you information and offers that we feel may be of interest to you. If you no longer wish to receive any direct marketing material please contact us at any time.

We comply with the Spam Act 2006, and do not share, sell or rent information to any third parties. If you receive information from the Belarustouring it is because you have asked to hear from us, you have entered a competition and agreed to join our mail list, or a friend / colleague has requested it on your behalf and you have confirmed this to us or we have contacted you through publicly accessible directories or databases.

Contests

When you enter a contest or other promotional feature on the Site, we may ask for your Personal Information so that we can administer the contest and notify winners. Participation in these contests is completely voluntary and you therefore have a choice whether or not to disclose the required information.

Online Surveys

We value opinions and comments from Belarustouring customers, and you may have the opportunity to give us your feedback through Site surveys. In conducting these surveys, we may ask for your Personal Information so that we can appropriately identify you. Survey and Personal Information collected will be aggregated and used to make improvements to the Site and improve Belarustouring products and services. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose the required information.

Links

This site may contain links to other websites. Please note that when you click on one of these links, you are entering another site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Other websites linked to/from the Belarustouring website may not be affiliated or associated with, or controlled by, the Belarustouring. We are not responsible for any content contained on those websites, or any loss suffered by you in relation to the use of those websites. You waive all claims against the Belarustouring regarding the inclusion of links to other websites or your use of those websites.

We do not endorse or represent the companies, products or content linked to this website and we reserve the right to terminate any link or linking program at any time.

Intellectual Property Rights

This website and its content are protected by copyright, database rights, trade marks and other intellectual property rights. No right to use or licence of any of those intellectual property rights is granted except as explicitly set out in these Conditions.

You may read, print and download parts of the material and information on this website for your private use, but you may not make any profit from the use of that material or information, and you may not copy, reproduce, adapt, create any work derived from, republish, download, make available to the public, disseminate, transmit, or exploit any of it for any commercial purpose without first obtaining our written permission or that of the rights holder, where those rights are not held by Belarustouring. In the case of Creative Commons licensed content, the license applied to the content may vary from the terms of this clause. The Creative Commons license takes precedence where they differ.

If you wish to seek such permission please contact: support@belarustouring.com.

If you submit any material for inclusion on this website (including making any posting to any part of this website), you grant us an indefinite, royalty free, worldwide, non-exclusive licence to include and host that material on the website. Please do not upload or submit material to this website for which you do not own the rights or have the permission of the rights holder.